Terms & Conditions
Welcome to Gut & Beyond (“Website”). This website is owned, operated, and managed by Probiota Innovations Pvt. Ltd. (“Gut & Beyond,” “we,” or “us”), with its registered office at M-135, 2nd Floor, Connaught Place, Outer Circle, New Delhi 110001, and manufacturing unit in Mysore. By accessing or using our Website, you agree to comply with and be bound by the terms and conditions set forth below (“User Agreement”).
We reserve the right to revise these terms and conditions at any time without prior notice, and it is your responsibility to review them periodically. Continued use of the Website signifies your acceptance of the latest version of the User Agreement.
1. Ownership of Rights
1.1 The Website and its contents, including but not limited to text, images, graphics, logos, videos, software, and other materials, are the property of Gut & Beyond or its licensors and are protected by copyright, trademark, and other intellectual property laws.
1.2 You may use the Website and its contents solely for personal, non-commercial purposes. Any reproduction, modification, distribution, display, or transmission of the content for commercial purposes is strictly prohibited without prior written consent from Gut & Beyond.
1.3 Unauthorized use of the Website or its content may result in legal action.
2. Accuracy of Content and Invitation to Offer
2.1 While we strive to provide accurate and up-to-date information on the Website, errors may occur. We do not warrant the completeness, accuracy, or reliability of the information, including product descriptions, pricing, and availability.
2.2 All products and services displayed on the Website constitute an invitation to offer. Your order is an offer to purchase, which is subject to acceptance by us. Our acceptance occurs upon dispatch of the product(s).
2.3 We reserve the right to refuse or cancel any order for any reason, including but not limited to unavailability of products, inaccuracies in pricing, or issues identified by our credit and fraud avoidance department.
3. General Terms of Use
3.1 Users must use the Website for lawful purposes only. Any misuse, including activities that violate applicable laws, infringe on intellectual property rights, or compromise Website security, is strictly prohibited.
3.2 All offers, promotions, and discounts on products are subject to availability and may be modified or withdrawn without prior notice.
3.3 Expected delivery timelines are estimates and may vary. Gut & Beyond is not liable for delays caused by third-party logistics partners or unforeseen circumstances.
4. Cancellations and Returns
4.1 Cancellations by Gut & Beyond
We reserve the right to cancel any order for reasons including but not limited to:
– Product unavailability
– Inaccurate pricing or description
– Suspected fraudulent activity
Refunds for canceled orders will be processed within a reasonable timeframe.
4.2 Cancellations by Users
You may cancel your order before it has been processed. Orders that have been shipped cannot be canceled.
4.3 Returns and Refunds
Returns are accepted only for defective or damaged products, subject to verification. Refunds will be issued after inspection and approval.
5. Limitation of Liability
Gut & Beyond’s liability is limited to the replacement of the product or refund of the purchase price. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our Website or products.
6. Intellectual Property
6.1 All intellectual property, including trademarks, logos, and service marks displayed on the Website, is owned by or licensed to Gut & Beyond.
6.2 Users are prohibited from using Gut & Beyond’s intellectual property without prior written authorization.
7. Privacy and Data Security
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
8. Website Security
Users are prohibited from:
– Attempting unauthorized access to the Website’s servers, systems, or data
– Introducing malicious software, viruses, or harmful content
– Conducting activities that compromise the integrity of the Website
9. Eligibility
The Website is intended for use by individuals who can form legally binding contracts under Indian law. Users below the age of 18 must use the Website under parental supervision.
10. Indemnity
You agree to indemnify and hold harmless Gut & Beyond, its employees, directors, officers, and agents from any claims, damages, losses, or liabilities arising from:
– Your breach of these terms
– Violation of applicable laws
– Infringement of intellectual property or other rights
11. Health-Related Information
The information on this Website is for informational purposes only and is not a substitute for medical advice. Products are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare professional before using our products.
12. Governing Law and Jurisdiction
These terms and conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
13. Termination
Gut & Beyond reserves the right to terminate your access to the Website at any time without notice if you breach these terms.
14. Communication
By using our Website, you consent to receive electronic communications from us. We may communicate with you via email, SMS, or notices on the Website.
For any questions or concerns regarding these Terms and Conditions, please contact us:
Probiota Innovations Pvt. Ltd.
Email: info@probiotainnovations.com